Sunday, March 16, 2014

An Unexpected Gift from A Customer

Wonderful Surprise From a Sweet and Thoughtful Customer/Friend!

Met up with my customer, Mary, on Thursday to pass her one bottle of Isotonix OPC-3 as I had ordered one extra bottle of it and she wanted that for her eczema challenges.

Mary was a participant in one of the workshops which I conducted sometime in Jan 2014.  I did a makeup demonstration using Motives Mineral Cosmetics in the workshop and she was very impressed with the quality of the makeup that she ordered the Perfecting Face Primer, Liquid Powder Mineral Foundation with SPF15, Luminous Translucent Loose Powder and Pressed Powder that day.  She mentioned that she had been facing eczema challenges since young and have to be careful with regards to the cosmetics and skincare she uses, but she didn't mind giving Motives Mineral Cosmetics a try.

Liquid Powder Mineral Foundation - A must have foundation as it is non-oily and glides easily on the face

Perfecting Face Primer-A hot seller amongst my customers...protects the skin and prevents makeup from melting and clogging the pores

Luminous Translucent Pressed Powder-Customers love the light texture!

Luminous Translucent Loose Powder- A light dust of this makes the skin glow!

Immediately the Isotonix OPC-3 and Nutriclean Probotics came to my mind as we had seen great results on people with the same challenges before.  She was open to options since nothing has worked on her so far.  She also wanted some recommendations on skincare for her sensitive and oily skin.  I introduced her to our Skintelligence skincare range which is natural and botanical.  I recommended the travel kit first which comprises of the Hydra Derm Deep Cleansing Emulsion, pH Skin Normalizer, Alpha 24 Triple Revitalizing Complex, Skin Perfecting Complex and Daily Moisture Enhancer all in travel size.  I told her that it would be good to try and see which one/s work/s best for her skin as skincare boils down to preference ultimately.

Our flagship product-isotonic OPC-3 with pycnogenol, powerful anti-oxidant

Nutriclean Probotics-supports a strong immune system
Skintelligence travel size kit-skincare regimen on the go!

I ordered the products and supplements for her and 3 weeks into using them, Mary emailed me and said she love all the products so that she wants to make a reorder and this time round, she wanted the full retail size bottles of all the Skintelligence skincare range, including the Facial Firming Masque, which was not available in the travel kit and also the Cellular Laboratories De-Aging Sunscreen Broad Spectrum SPF 50+, OPC-3 and Nutriclean Probotics.

Skintelligence Facial Firming Masque

Cellular Laboratories De-aging Sunscreen Broadband Spectrum SPF50+

She also said that her eczema issues has improved and her dermatologist was very happy with her current improvement!  I was so happy for her as bad skin condition could made a lot of people depressed and irritable and I was glad that our products helped her so much.  Since I had an extra bottle of OPC-3, I told her that I will pass by her place on Thurs to pass her that bottle after I picked Kaiser up from his childcare centre.

Kaiser was very excited that we were going for a car ride after I told him that mummy will be bringing him to meet mummy's friend.

A selfie of me and Kaiser in my car

When we reached Mary's place, I had an unexpected surprise!  Mary told me that she felt very grateful to me for introducing the products and supplements to her and she had seen never seen such great improvement in her skin condition before.  She kept saying she felt grateful, till I felt very paiseh...lolx.

As I told her that I will be bringing Kaiser together with me, she went to buy a packet of sweets for Kaiser.  Kaiser was so elated that he opened up the packet while I was driving to Sembawang Shopping Centre for our dinner.  Mary also presented a gift... omg... I was so shocked beyond words! I didn't expect any gifts from my clients as it is my job to help them look good and feel great.  I feel so loved...Awww..

My unexpected gift... it was also something that I wanted for my new house... came in just nice!  Was super happy!

Anyways, one last picture of me and Kaiser in the HK cuisine restaurant for our late dinner that day.

Kaiser told mummy that he was very happy that day!

1 comment:

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